Suicide Support Virtual Aftercare
Support after a suicide attempt or ongoing suicidal thoughts.
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The Lifeline Virtual Aftercare program is here to support you as you recover from a suicidal crisis or a recent suicide attempt. This free service allows you to self-refer online — no GP or clinician referral is required. Our accredited crisis supporters will connect with you by phone, outside traditional service hours, to provide consistent, personalised care.
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The service is available to adults aged 18 and over, and to individuals aged 16 and above when supported by clinical services. Families and carers are also welcomed to sign up to receive support.
People who live, work, or study in South West Sydney are eligible for the service.
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To sign up for this program, complete this online form.
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For further information call 02 8923 4818 or email aftercare@lifelinemws.org.au
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This program is supported by funding from the Australian Government through South Western Sydney PHN.
Take the first step today. The Virtual Aftercare program is here to walk beside you on your pathway to recovery. Self-refer online now and receive a call within 24 hours.
Questions about our Aftercare Program? Send us a quick enquiry via the below form.
For more information on our Aftercare Program, please enter your details and we'll be in touch with more information. Any information you provide us is confidential.
Key Features of our Virtual Aftercare Program include:
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​Self-referral access – take the first step online, no referral needed.
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Weekly phone check-ins – tailored to your needs, with after-hours support.
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Personalised safety and recovery planning – structured support to help you re-engage in daily life.
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Person-centred, culturally safe care – continuity and compassion throughout your journey.
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Community connection pathways – links to local services and support networks.
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Support - for carers and loved ones
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Taking the initiative to self-refer is a courageous step towards healing and finding the support you need. You don't have to face this alone. We're here to help you navigate your journey to recovery.
Suicide Support Aftercare Program – Frequently Asked Questions
What makes this service different?
The Virtual Aftercare program is a self-referral service. You don’t need a GP or health provider to refer you, you can connect with us directly through our online form.
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When will I hear back after I self-refer?
You’ll receive a call within 24 hours of submitting your referral.
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Do you only call during business hours?
No. Our Accredited Crisis Supporters can connect with you outside regular business hours, making support more flexible and accessible.
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Can I meet with a counsellor in person?
No. The Lifeline Macarthur & Western Sydney Aftercare Program is a phone-based service. Support is provided through regular phone check-ins.
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Will I have direct access to a counsellor whenever I need?
You will receive weekly phone check-ins from an accredited Lifeline crisis supporter. These sessions are tailored to your needs, providing reliable support, safety planning, and continuity during your recovery.
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What should I do if I’m having suicidal thoughts right now?
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If your life is in immediate danger, call Triple Zero (000).
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If you need to talk to someone urgently, call Lifeline Crisis Support on 13 11 14, text 0477 13 11 14, or use Lifeline’s Crisis Chat.
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Do I need to tell my GP or health provider that I’ve self-referred?
No. The Aftercare Program is a free, self-referral service available to people living in South West Sydney. You are welcome to involve your GP or health provider if you choose, but it is not required.
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What can I expect from the program?
You can expect:
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Consistent, structured support through weekly check-ins
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A personalised safety and recovery plan
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Person-centred, culturally safe care
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Connections to local community services
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Support for carers and loved ones
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Who can access the program?
The program is open to:
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Adults (18+)
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Young people aged 16+ with clinician support