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Our strategic priorities

Lifeline Macarthur and Western Sydney has adopted the Lifeline Australia strategic framework to reflect our services and priorities to continue to deliver vital services within the communities we serve.  From the Strategic Priorities (enablers) Lifeline Macarthur and Western Sydney will establish goals and develop action plans to work towards these and Lifeline’s vision of an Australia free of suicide.

Our Vision:

An Australia free of suicide.

Our Purpose:

To empower and support individuals and communities to be resilient and suicide safe 

Our Values:

I: Integrity  C: Compassion  A: Aspiration  R: Respect  E: Empathy


Our Services:

  • 13 11 14

  • Crisis support services

  • Suicide Prevention

  • Financial counselling

  • Suicide bereavement support

  • Community information services 

  • Pathfinder to services

  • Promoting emotional health and well-being  

  • Training

  • Advocacy

  • Community education

  • Community information

  • Corporate education

  • Retail shops

  • Volunteering

  • Partnerships

Our strategic priorities:

  • Focus service provision on suicide prevention through crisis support and connection

  • Ensure our roles, relationships and governance support our purpose

  • Sustain and grow our services

  • Support, inform and advocate

  • Generate an increase in donations and fundraising to support our services

  • Build partnerships with organisations and groups

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